Frequently Asked Questions

Online check-in can be done 24 hours (in some cases 48 hours) up to 3-4 hours before the flight. Be sure to check in on time, and it will be available for download no later than 3 hours before the flight. If you don't want to wait, you can complete the online check-in process yourself by clicking here.

Choosing a seat on the aircraft can be done both at the time of booking and at the time of check-in. The process involves an additional cost, depending on the position chosen on the aircraft (window seat, aisle seat, seat with extra legroom, priority seat at the front of the cabin, etc.). Contact an agent if you need assistance with selecting a seat.

To find the best price for airplane tickets, use the Zbor.md calendar. It allows you to select a travel period and choose the length of stay (e.g., 3 nights). After the search, the calendar will show you the most advantageous dates for a round trip during that period.

You can easily and quickly book an airplane ticket online on Zbor.md. If you encounter difficulties or need expert advice, contact an agent to assist you with the booking.

The quickest method of payment for airplane tickets is online payment via a bank card. If you do not have a bank card, you can make the payment through a bank transfer.

A flight ticket reservation will remain active between 30 minutes and 24-48 hours, depending on the airline and other criteria. However, some airlines do not allow seat or price blocking. In these cases, after completing the reservation, you will be informed that the price may change at any time, so we recommend making the payment as soon as possible.

Yes, they are allowed. But any change to the plane tickets incurs an additional fee. Contact an agent about the necessary changes.

Airline rules are often restrictive. Therefore, refunds are permitted either with a penalty applied, or only the airport taxes are refunded. Some airlines also restrict refunds on airport taxes, so the passenger may not be able to recover any of the ticket cost. Contact an agent to verify if your ticket is eligible for a refund and what the refund amount would be.

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