FAQ

When will I receive the online check-in?

Online check-in can be done 24 hours (in some cases 48 hours) up to 3-4 hours before the flight. Rest assured that you will receive it in good time and it will be available for download no later than 3 hours before your flight. If you don't want to wait, you can do the online check-in process yourself by clicking here.

How can I reserve a specific seat on the aircraft?

Choosing a seat in the aircraft can be done both at the time of booking and at the time of check-in. The process involves an additional cost, depending on the chosen position in the aircraft (next to the window, on the edge, seat with extra legroom, priority seat at the front of the cabin, etc.). Contact an agent if you need help selecting a place.

How do I find the best rate for a destination?

To find the best price for plane tickets, use the Zbor.md calendar. It allows you to select a travel interval and choose the length of stay (eg 3 nights). After the search, the calendar will show you the most advantageous dates for a round trip during that period.

How do I book a plane ticket?

You can book a plane ticket online easily and quickly on Zbor.md. If you're having trouble or need expert advice, contact an agent to help you with your booking.

What are the ways to pay for plane tickets?

The fastest way to pay for plane tickets is online payment by bank card. If you do not have a bank card, you can make the payment by bank transfer.

What is the deadline for a reservation?

The price of air tickets depends on their availability and cannot be guaranteed to remain unchanged for a long period of time. A flight ticket reservation will remain active from 30 minutes to 24-48 hours, depending on the chosen airline and other criteria. Some airlines, however, do not allow seat and price blocking. In such cases, after completing the booking you will be informed that the price may change at any time, therefore we will recommend you to make the payment as soon as possible.

Are changes allowed on plane tickets?

Yes, they are allowed. But any change to the plane tickets incurs an additional fee. Contact an agent about the necessary changes.

Is it possible to cancel/refund flight tickets?

Airline rules are often restrictive. Therefore, reimbursement is allowed either with a penalty or only airport tax reimbursement is allowed. Some airlines also restrict the refund of airport taxes, so the passenger cannot recover anything from the cost of the ticket. Contact an agent to check exactly if your ticket is eligible for a refund and what the refund amount would be.

What should I do if I have not received the electronic ticket?

If you can't find your ticket in your INBOX, please check your SPAM box. If you didn't find it there either, contact us on +373 22 844 111 by phone/whatsapp or request by e-mail to info@zbor.md that the ticket be re-sent to you, indicating your e-mail address.

Zbor.md
You can also find us here:

EMA Plus Solutions S.R.L. Trade Register J40/19757/2017 | VAT ID RO38540407 Victoria Business Park, Municipality of Bucharest, București-Ploiești Road No.73-81, 4th floor, building No.4, office 20, 013685

Tourist License: 3/22.10.2018
© Zbor.md, 2024