Flight delay or cancellation? Learn about passenger compensation

Usually, when a flight is canceled by the airline, there are several options for refunding the ticket price. If you purchased your ticket through our agency Zbor.md, our ticket agents will advise and assist you. Here are some of the most common options:

Full refund: If your flight is canceled by the airline, you are entitled to a full refund of the amount paid for the plane ticket. Some airlines may offer you the option to request a refund online or through customer support, but you can also do this directly through the Zbor.md ticket agent.

Flight rescheduling: Some airlines may offer you the option to reschedule the canceled flight for another date. This can be a convenient solution if you have flexible plans and can find another suitable date or destination.

Compensation for delays and cancellations: In some cases, passengers may also be eligible for compensation for the time spent waiting due to delays or cancellations of certain flights. To get accurate information about the compensation policy of the relevant airline, it's best to consult with a Zbor.md agent. We are available around the clock and on weekends to assist you with any issues related to your flight.

Please be patient, our agents will do their best to resolve your issues. Refund processes may experience delays or technical issues. Contact us by phone at +373 78 844 111 or via Viber and Whatsapp.